WHEN WILL MY ORDER SHIP?

Orders received Monday through Friday before 2:00 PM Winnipeg time are typically processed and shipped that same business day.

Orders received after the cutoff will normally be processed the following business day.

DO YOU SHIP ON WEEKENDS?

Our regular processing and shipping schedule is Monday through Friday.

Orders placed after Friday’s cutoff or during the weekend will normally be processed on the next business day.

HOW LONG DOES DELIVERY TAKE?

Delivery times depend on your location and the shipping service selected at checkout.

Estimated transit times begin after your package has been picked up by the carrier.

WILL I GET TRACKING?

When tracking is available, you’ll receive a shipping confirmation email with your tracking information once your order has been dispatched.

Carrier tracking may take a little time to update after your shipping label is created.

CAN I CHANGE MY ADDRESS?

Contact us as soon as possible if you entered an incorrect shipping address.

Once your order has been processed or handed to the carrier, we may not be able to change it.

HOW MUCH IS SHIPPING?

Available shipping methods and rates are calculated at checkout based on your order and delivery destination.

CAN MY ORDER BE DELAYED?

Weather, high order volumes, holidays or carrier disruptions can occasionally cause delays.

Carrier delivery estimates are not guaranteed unless specifically stated otherwise.

WHAT ABOUT HOLIDAYS?

Orders are not normally processed on statutory holidays.

Orders placed during a holiday will be processed when regular business operations resume.