Returns FAQ
How long do I have to return?
Contact us within 30 days of delivery to request a return authorization.
What condition must returns be in?
Items must be unused, clean, undamaged, and returned in their original packaging.
Which items are non-returnable?
For hygiene reasons, opened papers, cleaning tools, and used accessories cannot be returned.
When will my refund arrive?
Once approved and received, refunds return to your original payment method within 5–10 business days.
What if my order arrives damaged?
Received something damaged or incorrect? Email our support team promptly with your order details and photos.